I'm a UI/UX Designer with experience in B2B and operational platforms, focused on creating user-centered, scalable, and business-driven digital solutions.
A web-based internal platform designed to streamline collaboration between Telkomsel and its business partners. I contributed to improving usability and visual consistency, focusing on ticket management and partner communication workflows.
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A real-time tracking experience designed to improve transparency and customer trust during technician installation processes.
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An internal customer service platform designed to optimize case handling, improve agent efficiency, and enhance service quality.
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